News Releases

2016

5 Features Of WFM Software You Didn’t Know: Learn how they can help you
Date: Nov 2016

Even if you currently use a workforce management software, you may not be using it to its full capacity. There are secrets for even the most seasoned users that can help improve productivity, increase profitability, and engage employees. Learn about these five little known features of workforce management software and how they can help your business.

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Strategies To Help You Manage Remote Workers: 5 right strategies to mitigate problems
Date: August 2016

Remote work is a growing option for many organizations as they seek to hire someone with the right skills, regardless of geographic area. But hiring and managing remote workers comes with particular challenges because you won’t be interacting in-person on a regular basis. Not only do communication breakdowns inevitably arise, but a remote worker may also feel less connected to the company and its success.Read More

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What to Do if An Employee Asks for a Leave of Absence
Date: July 2016

An employee may ask for a leave of absence for a multitude of reasons: pregnancy leave, parental leave, a personal emergency or illness, military service or caregiver leave to offer support to a family member. By law, most employers are required to offer unpaid leave up to a maximum number of weeks, which will vary by your Country, Province or State.Read More

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Interested In Adopting Summer Hours
Date: May 2016

Staffing during the summer months can be a challenge. With employees on vacation, a decreased work load, and less customer traffic, keeping normal business hours during the summer months may simply be a waste of money. If you want to increase morale and accommodate the slow season, consider these ways to adopt summer hours while still maintaining a high standard of customer service and productivity.Read More

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Workplace Automation: How the rise of non-human labor will impact WFM
Date: March 2016

The fictionalized workplace of the future isn’t complete without humanoid robots and machines working without the presence of a single human. While today’s workplace is shifting towards more automation, that landscape isn’t without its human counterparts. In fact, today’s workplace needs smart and skilled workers more than ever to ensure that automation is being used appropriately.Read More

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6 Ways Employees Manipulate Timesheets
Date: February 2016

With the average employee stealing 4 hours and 5 minutes every week, getting a handle on your timesheets is essential. Yet many businesses don’t realize that this immense cost can take almost five percent of their own payroll expenses annually and may be easier than they think. Stop time theft today by identifying these six ways your employees could be manipulating their timesheets.Read More

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Optimizing Employee Work Schedules
Date: January 2016

Few industries schedule with only a 9-5 shift in mind. Today’s workplace requires flexibility not only to offer great customer service, but increase productivity and engage employees. While it’s difficult to create the perfect employee work schedule, taking your current schedule and making it better is possible. To make the most of your business’ and your employees’ time, start using these tips to optimize your employee work schedules.Read More

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2015

Workforce Planning and Forecasting
Date: July 2015

Workforce planning and forecasting may not be at the forefront of your mind, but it’s an important tool to the overall success of your business. With the right software, businesses can reduce or eliminate some of the pitfalls in hiring and customer service. Learn the basics about labor force planning and forecasting to find why you need it implemented at your company. Read More

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CRG emPerform and Synerion Join Forces to Provide Complete Human Resource Technology
Date: June 09, 2015

Synerion Inc. and CRGroup have joined forces to provide complete HR technology solutions. This strategic partnership will leverage the industry-leading capabilities of emPerform(TM), CRGroup’s award-winning employee performance management suite, and the scalable workforce management solutions offered by Synerion.

Can WFM Fix HRM Issues? Yes; learn how
Date: May 2015

When it comes to personnel, human resources management issues are just part of the job. Even companies that boast great benefits and successful employee engagement scores struggle with human resources management issues that affect the company’s bottom line. Employing effective workforce management (WFM) through software and training can help reduce those losses and retain skilled employees. Read More

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Employee Turnover Challenge
Date: March 2015

Employee turnover can be highly detrimental to manufacturing organizations. The negative effects of high staffturnover include productivity losses, increased talent acquisition costs, and a significant impact on financial performance. Consequently, staff turnover can be a major problem for manufacturers, putting their business at risk. Read More

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Payroll Mistakes – 5 common errors to avoid

Date: January 2015

Everyone makes mistakes, but payroll mistakes can have some serious effects on the bottom line of a business. Over paying taxes and employees, not prioritizing training, and time clock errors are just a few ways that businesses leave money on the table when tax time comes. When it comes to avoiding losing payroll money, identify and avoid these five common payroll errors. Read more

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Big Data Out, Actionable Data In – Why small data is key to WFM

Date: January 2015

From a workforce management perspective, big data can be extremely useful, but only if a business has good, actionable data technology and processes in place. Too often, the big data trend has overshadowed small data – which is a huge oversight. Small data can be massively beneficial to businesses, enabling their employees, supervisors and management alike to make educated decisions – particularly regarding process and workforce management.. Read more

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2014

From a workforce management perspective, big data can be extremely useful, but only if a business has good, actionable data technology and processes in place. Too often, the big data trend has overshadowed small data – which is a huge oversight. Small data can be massively beneficial to businesses, enabling their employees, supervisors and management alike to make educated decisions – particularly regarding process and workforce management.. Read more

Excellence Essentials Magazine / Workforce Management – Time and Attendance Edition
Date: February 2014